What does ChatGPT’s new shopping capability mean for returns?
By Niels Krijnse Locker, VP Product at ReBound ChatGPT adding shopping features to its growing powers has sparked fresh speculation about how AI will continue to reshape the [...]
The forthcoming EAA gives the impetus to move away from usability and embrace accessibility
By Matt Sherwen, Managing Director of Sherwen Studios In just a few weeks, the European Accessibility Act (EAA) will come into force. This mandates that any retailer [...]
How does Martyn’s Law affect retail property owners?
As Martyn’s Law becomes legislation, Danny Lamar, Health and Safety Director at Workman, provides expert insight into the changes, which affect a wide range of premises – [...]
Charity shops revival: Expert tips on how to effectively recruit retail volunteers
As charity shops compete to attract the volunteers they need, Shaf Mansour from The Access Group’s not for profit division, has provided advice for recruiting retail volunteers. [...]
Gen Z’s pre-loved fashion drive: Sustaining momentum
By Kirsty Keoghan, GM of Global Fashion at eBay Pre-loved fashion is officially ‘in’, with an estimated millions of Gen Z shopping for pre-loved fashion every month.[1] [...]
Driving change through product innovation: The importance of sustainable packaging
By Francois Querrioux, Chief Operating Officer at Eviosys Consumers have never had more choice in the products they buy. In such a competitive market, the recurring challenge [...]
Working with content creators during a digital disconnect
Influencer marketing is a tried and tested technique used by retailers of all sizes, helping to get their brands and products in front of a specific target [...]
Why fuel forecourts should put tech at the heart of security strategy
After it was announced that assaulting a shop worker will be made a separate criminal offence in England and Wales as part of a government response to [...]
Mastering the Art of Payments Acceptance Excellence
By Frédéric Frizzarin, Head of Pre-Sales, Merchant Services at Worldline Retailers are having to navigate an increasingly complex payments acceptance landscape as the range of payments methods [...]
How retailers can help safeguard staff while tracking and driving awareness of abuse
By Mark Balaam, CEO and founder of imabi With violence and abuse against retail staff reaching epidemic levels, ensuring the safety and wellbeing of staff is now [...]
How the retail industry can combat and overcome staff burnout in 2024
By Sandra Moran, Chief Marketing and Customer Experience Officer at WorkForce Software The promise of the holidays keeps workers going in December, they celebrate with Christmas and [...]
Unlocking Efficiency: Overcoming warehouse productivity challenges for retailers
By Axel Schmidt, Principle Communications Manager at ProGlove In today's ever-evolving retail landscape, increased products and changing consumer demands present retailers with both opportunities and challenges. The [...]
Grocers lead retail sector in balancing profit pressure, planet and price rises
By Gurpreet Gujral, Fund Manager and Head of Renewables at Atrato Partners With lower food price inflation, upwards cost pressure on the shopping basket has softened slightly, [...]
What the metaverse means for the future of retail
By Jane Pang, Director of Sales at ByondXR The metaverse is one of the most trending tech buzzwords. The concept promises to be one of the globe's [...]
EV charging stations: A new frontier for supercharged advertising
By Henrik Hansen, Business Development Manager, EDO at Samsung Electronics Europe As electric vehicle (EV) ownership increases and as we drive towards a sustainable future, more and [...]
Utilising ground-floor retail with sustainable solutions
By Rachael Smith, COO at Fleet Street Quarter High streets and retail parks have to continue to evolve to adapt to the changing needs of consumers, residents [...]
Back-to-school: How retailers can get it right
By Rob Shaw, SVP Global Sales at Fluent Commerce Every parent has been there: The last-minute rush to get back-to-school supplies just before the new year begins. [...]
How retailers can elevate the total experience with Conversational AI (CAI)
By Gopi Polavarapu, Senior VP and General Manager at Kore.ai ChatGPT and generative AI have been gaining traction across many sectors and retail is no exception. But [...]
How technology is influencing the world of Interior Design
By Ewald Damen, Creative Director/Managing Partner of Virgile + Partners Digital integration and technology have crept into my life ever since I was born. The first computer [...]
Overcoming the challenges of deliveries and returns
Jess Morris, Head European Marketplace Manager at B-Stock, comments on how the retail industry can overcome the challenges of modern-day deliveries and returns to keep customers happy and [...]
June 2025 issue
2025 A1 Buyers Guide
