Technology-driven post-purchase and retail returns solution ZigZag, has partnered with The Salvation Army to help divert more unwanted clothing from disposal. The Donate by Post initiative will supply consumers with a returns portal that routes unwanted goods to The Salvation Army via post. The scheme aims to raise awareness about the ease and impact of donating pre-loved clothing and accessories through a postal donation service.

Donate by Post provides a more convenient, reliable solution on the go, using InPost lockers to deposit charitable donations. There are over 17,000 lockers across the country making this modern approach a convenient way to help drive lasting change. The initiative encourages people to declutter responsibly and give their clothes a second lease of life.

Al Gerrie, CEO at ZigZag, said: “Most people would love to see their unwanted items go to a good home or recycled. However, the uplifting willingness to donate can pose its own challenges to charities, particularly in managing the often unpredictable surges heading back to their brick-and-mortar stores. It can also be difficult for retailers to easily get involved.

Our smart portal will provide digital visibility for charities whilst providing a barrier-free route for retailers to help facilitate hassle-free donations from the public and championing more eco-friendly practices.

ZigZag’s technology and returns expertise paired with the Salvation Army’s unparalleled commitment to social improvement will significantly improve the efficiency of donations, giving products a new lease of life. All profits will allow The Salvation Army to continue doing the fantastic work they do supporting the community.”

Consumers shopping on ZigZag partner retailer websites will be able to access a link to the portal to make their donations. Money raised from the donations will go towards the Salvation Army’s wider efforts to support people in need across the UK.

Shaunacy Burne, Corporation Donation Manager at Salvation Army Trading Company said: “We’re thrilled to collaborate with ZigZag Returns to transform convenience into meaningful change. Through our Donate by Post initiative, we’re making it easier than ever for people to give their unwanted clothing, shoes, and accessories a second life. Items donated through the portal will help to raise vital funds to support the most vulnerable people across the UK. Together, we’re creating a solution that combines sustainability and social impact – because small steps can lead to lasting change.”

 

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November 2025 issue

2025 A1 Buyers Guide