REPL Supports Retailers in Getting Ready to Reopen with Complimentary WFM Review

As retailers and hospitality venues begin to reopen their stores in accordance with the UK government’s lifting of COVID-19 restrictions, global retail IT consultancy and technology firm, REPL Group is offering retailers a complimentary review of their scheduling and communications processes to ensure they meet government guidelines.

Having worked with all major workforce, communications and task management providers, REPL’s complimentary review will help retailers ensure their workforce management systems and processes are capable of meeting government guidelines to allow them to safely reopen their stores ahead of the 15th June. Further to this, REPL will provide a rapid roadmap for those whose systems aren’t currently equipped to meet these changing demands to enable them to open safely.

Mike Callender, Executive Chairman, REPL Group, commented, “The truth of the matter is that despite stores being allowed to reopen, staff won’t return if they don’t feel safe and consumers will react negatively if they don’t believe retailers are following the guidelines. There are also significant compliance issues leading to serious consequences if the guidelines are not strictly followed. Therefore, it’s vital retailers can guarantee they are able to meet these guidelines ahead of reopening their stores. We’re pleased to be able to help retailers in this endeavour by providing a complimentary review of their workforce management tools. By ensuring their systems and processes are able to adapt to the new normal, retailers will be able to reopen their stores safely and grant both their employees and consumers peace of mind that they are complying with government guidelines.”

With two fundamental components of the government guidelines relating to scheduling and communications, REPL will help retailers ensure that they have the scheduling processes in place to cover a number of areas. These include staggering employee start and end times, reducing the contact between employees, controlling queues outside of the store and scheduling extra time for cleaning and enhanced health and safety processes. As part of its review, REPL will advise on how any required changes to these applications and processes can be made effectively and efficiently.

As the government-mandate also requires retailers to “provide clear, consistent and regular communications to improve understanding and consistency of ways of working”, REPL can help retailers rapidly deploy an appropriate communications strategy within days to guarantee quick and effective contact with employees.

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