OneStop wins Silver Franchise Award

Retail convenience business, OneStop, has taken home the Silver award for Franchisor Of The Year at the bfa HSBC British Franchise Awards 2021.

2021 marks the 32nd year of this bfa hsbc franchising award, a flagship event for the UK franchising industry. The glittering event took place on 30 November at The Vox in Birmingham, where the UK’s best franchisors and franchisees were celebrated.

Regarded as one of the UK’s most popular convenience shops, OneStop has over 200 franchise stores across the country, with plans to open another 100 in the next year.

The Franchisor of the Year category seeks to recognise businesses with strong ethical franchising credentials and a commitment to franchising. OneStop battled it out against a record number of entries to secure the accolade. The company received special praise for its provision of electronic vehicles to franchisees to help support online deliveries and to increase accessibility during the pandemic.

Commenting on the win, Symran Raikhy, OneStop franchisor said: “It’s a real honour to receive such a special award. Our success is down to the hard work of each and every member of our team, who go above and beyond to deliver excellent levels of care to all our customers. It goes without saying that the past year and a half has come with its challenges for UK retail, but I couldn’t be more proud of the hard work of the whole OneStop team.”

Pip Wilkins, CEO of the British Franchise Association said: “OneStop’s vision is truly inspiring. After incorporating more delivery vehicles and working with food specialists such as Deliveroo to support franchisees and cater to customer needs, their strong ambitions are what makes them stand out. Given the difficult year and a half the whole nation has faced, the team could have been forgiven for buckling under the pressure, but instead, they came together to provide even greater levels of support to their customers and franchise owners. Congratulations to the whole team.”

Andrew Brattesani, Head of Franchising, HSBC, said: “The Franchisor Of The Year category is the most coveted award of the whole awards ceremony, as it represents those franchisors that have gone above and beyond for their customers and franchisees. The OneStop team are commended for all their efforts over the past year, and to be awarded the silver award, shows that their efforts have not gone unnoticed. Securing a silver award serves as a badge of honour for a franchise’s dedication to the franchising industry and for OneStop, it’s certainly a very deserved win.”

For more information on the British Franchise Association and to see the full list of winners, please visit

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