Lakeside Village introduces weekly ‘quiet hour’ for shoppers with autism

Following this success of this year’s Autism Hour at Lakeside Village, Doncaster, the centre management team have announced that a weekly ‘quiet hour’ will now be introduced.

The aim of the ‘quiet hour’ is to make shopping a more accessible and less stressful experience for people with autism.

From Monday October 29 the centre will introduce a ‘quiet hour’ between 5pm and 6pm welcoming shoppers to a quieter environment at Lakeside Village.

David Aunins, centre manager at Lakeside Village said: “We had such great feedback from our customers and stores following this year’s national Autism Hour that we have decided to make this a weekly event.

“We are piloting the day and time and will review with our customers if this works for them after a four week period. If not we’ll try a different day and time. We want to make this a meaningful hour and for it to have a positive impact on our shoppers.

“From Monday October 29 between 5pm and 6pm we’ll be turning down music and other noise such as tannoy announcements which can be a common barrier to autistic people accessing shops.

“We will also be dimming the lights as fluorescent strip lighting, can be overwhelming for autistic people.

“It is important to us that our shoppers and their family members feel comfortable when they visit the centre and we also have a quiet room available for anyone who needs to step away from the hustle bustle of the shopping environment.”

Lakeside Village will be offering a weekly ‘quiet hour’ for shoppers from Monday October 29.

For more information about Lakeside Village visit www.lakeside-village.co.uk

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