iSmash calls on Klarna to upgrade in-store payments

iSmash customers can now use Klarna’s Pay in 3 instalments service to split repair costs over 60 days

Tech repair specialists iSmash and leading European payments provider Klarna have today announced a collaboration that will make phone fixing difficulties a thing of the past, through iSmash’s integration of Klarna’s ‘Pay in 3’.

The new partnership means iSmash customers will be able to use Klarna’s newest product, Pay in 3 in-store, to split the cost of their repairs into three equal instalments. The first of these payments is taken at the point of purchase, either via debit or credit card. The second and third payments are taken automatically on days 30 and 60, with no interest or fees applied, ever.

iSmash has tailored Klarna’s in-store payment solution to provide payments for customers who don’t have access to their phones. The partnership will elevate iSmash’s convenient and smooth process, removing stress for customers who need urgent phone repairs at short notice. To access this payment option, customers will be able to apply in-store and will only need to enter their name, email address, address and DOB to find out if they are eligible.

Founded in 2013, iSmash has rapidly expanded to 26 high street, train station and shopping centre location across London and the UK, including Canary Wharf, Oxford Circus, Manchester and Leeds. The business now has its eye fixed firmly on the future, with plans to expand to 70 stores by the end of 2020, focusing on catchment areas outside London, such as Glasgow, Birmingham, Edinburgh, Liverpool and Southampton.

Luke Griffiths, General Manager at Klarna UK, commented: “We love working with brands where our values are aligned, and that’s certainly been the case with iSmash. Making people’s lives easier and more convenient through smarter payments is what drives us and this collaboration brings flexible payments to customers who really need it. We’re all increasingly reliant on technology in our day-to-day lives and for many waiting weeks or months for things to be fixed simply isn’t an option. iSmash is supplying to a real consumer need on the high street and we’re excited to be able to contribute to their mission in making technology fixes as easy, stress-free, and smooth as possible.”

Julian Shovlin, Founder & Managing Director at iSmash, added: “Since we launched, we’ve always been looking at ways to improve the experience of our customers, and make our repair services more accessible. Losing access to your phone, laptop or tablet isn’t just inconvenient — it can make day-to-day activities frustrating and much more long winded than usual. We want to make sure that stressful feeling stops the minute a customer walks into our store. We offer people a fast, effective and professional in-store service that delivers when it comes to fixing technology, and our partnership with Klarna means that smooth experience extends all the way to the till. Giving customers what they want is the driving force behind our success, and we can’t wait to see how Klarna’s payment options help our customers in the future.”

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