Customer & User Experience Expo 2019

Customer & User Experience Expo has it’s London debut at ExCeL on the 27th & 28th March, with the tools, techniques and systems revolutionising the world of Customer Experience, as the latest addition to one of Europe’s greatest sales and marketing event.

All under one roof, experts from the likes of John Lewis, NHS, Danske Bank and IKEA will be on hand to enlighten visitors with some of the very best CX & UX guidance available; while an array of some of the industry’s biggest brands and most innovative suppliers will be showcasing solutions shaping the future of customer and user experience.

Some of the keynotes include…

Nick Irons – Lead UX Designer at John Lewis


Nick will use the heuristic approach to illustrate some of the mistakes that are commonly made in UX & UI design, and how these can damage careers or business success.




Nick King – Insight Director at AutoTrader


Nick will explain how the exponential growth of technology can bring new opportunities and will talk you through the journey of engaging with your customers online.



Nikki Patel – Head of Evaluation for Digital Development of NHS England


Nikki will take a look at developments in digital technology in the NHS and the direction of travel for the future of CX.




Your free ticket for the Customer & User Experience Expo will also give you access to the Call & Contact Centre Expo, B2B Marketing Expo, Marketing Technology Expo and Sales Innovation Expo.

With a combined lineup of 1,000 cutting-edge exhibitors, 500 educational seminars and 200 interactive masterclasses, head over to the website to grab your free ticket.

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