Fat Face slashes call costs with help from Vodat International

Fat Face, the active lifestyle clothing and accessories retailer, is expected to save £5,000 per annum on all calls, while a proposed line rationalisation programme offers a further saving of £25,000 a year, following the selection of Vodat International, the leading communications solutions provider to the retail industry, to provide all telephony services across its stores.

In conjunction with the new telephony services, Fat Face has recently re-signed its data network with Vodat International, to provide a head office and store network infrastructure. The contract extension includes two new larger resilient central pipe connections to its head office and Next Generation Network (NGN) ADSL2+ services to its 200 stores.

Tim Bird, Head of IT at Fat Face, said, “We were looking to increase efficiencies across the organisation and we were keen to reduce the cost of all calls across the business. Having been a customer of Vodat’s for over five years we turned to them for their expertise to see how we could achieve this. We will now be able to handle all land line calls and communications under one roof and significantly reduce our costs at the same time.”

Neil Poultney, Managing Director, at Vodat International, said, “We are always looking for ways to help our customers communicate better across their business and help them save money in the process. By managing its phone lines, Fat Face can enjoy the cost savings our service will bring.”

 

Comments are closed.

    2018 A1 Buyers Guide
  • A1 Retail Twitter

  • Facebook